Welcome to Hilltop Hideaway
Address
852 Crossbow Dr, Canyon Lake, TX 78133, USA – Google maps will get you there fine.
Check in/ out times
Double check your reservation dates! Check in is 4pm and check out is 10 am. No early check in or late check out unless agreed upon in advance!
Door Code
Your Door Code is unique to your stay- It is sent within 24 hours of your arrival and will expire at the checkout date and time of your reservation. The door code will work on the back door closest to the driveway.
Accessibility and Parking
Free Street Parking, and free parking on driveway premises
ABSOLUTELY NO SMOKING IN THE HOME
NO FIREWORKS ANYWHERE ON THE PROPERTY
Upon arrival, please take a few moments to look around the property and double check that everything is working properly, nothing is broken, or needs attention. If anything seems out of place, broken, etc… Please notify us immediately so we can document it or send maintenance.
Contact
Preferred method of contact is to message us via your booking platform app (AirBnB or VRBO)- we are typically very responsive and can get back to you in a reasonable time-frame. If the matter is more urgent or you booked directly, please call/ text our office: Lazy H Retreats Office- 830-308-7202
General & Supplies
We supply- all linens, towels, blankets, pillows, etc. We also do our best to keep the cabin stocked with hand soap, body wash and conditioner We leave limited supply to get you started, but you may want extra: Laundry Pods, Dishwasher Pods, Toilet Paper, Paper Towels, Trash Bags We DO NOT supply: Coffee filters (standard), coffee grounds or K cups. tea, foil, zip locks, spices, cooking oils, paper plates, plasticware, charcoal, lighter fluid, fire wood
Wifi
Wifi Network: TWT_HOUSE or TWT_HOUSE_EXT Password: Banker8858
Kitchen
We have a large standard coffee pot and a small coffee pot for those decaf drinkers! We also try to keep it stocked with everything you need to cook and entertain your family/group (pots, pans, cookware, utensils, wine glasses, crock pot, tupperware, etc.
Basic Housekeeping
If you need to do any minor cleaning during your stay- we try to keep some of the basic cleaning supplies under the kitchen sink and in the laundry room cupboards.
Trash
Trash – There are trash bins by the front of the house for personal use. WE KINDLY ASK THAT IF YOU ARE AT THE HOUSE ON SUNDAY TO PUT THE TRASHES OUT BY THE CURB FOR MONDAY MORNING PICKUP!
Hot Tub
Please remember to keep the hot tub cover securely closed when not in use and during check-out.
Medical / Emergency Resources
Christus Santa Rosa Hospital (closest)- 210 704 2000 | Resolute Health Hospital- 830 500 6000
Fire Department (non-emergency)- 830 907 2922
Police Department (non-emergency)- 830 620 3400
By Renting our property you agree to the rental agreement provided. This agreement is sent to you for signing via email upon booking our property.
Check out instructions – Follow these simple instructions to guarantee a 5 star guest review!
Check out is at 10 am unless otherwise discussed and arranged in advance. Keep in mind that your door code is set to expire shortly after your check out time and the cleaning crew works in a tight window so we ask that you be mindful of the check out time and communicate with us should there be any hindrance to making it out on time.
- Please load and start the dishwasher- Please hand wash any dishes you could not fit in the dishwasher as well as any dishes that are not dishwasher friendly and wine glasses.
- Please set all dirty towels, wash clothes, etc. on the bathroom floors or in the dirty laundry shoots.
- We will strip the beds so no need to worry about those.
- Take all trash out to the bin on the left side of the house.
- Take any and all food items that you brought and did not use.
- Please remember to keep the hot tub cover securely closed when not in use and during check-out.
- Log out of any personal accounts you may have logged into on the smart TV.
- Please set temp to 74 in summer/ 68 in the winter months.
- Double check one last time for any of your personal items!!!
- Turn off all lights and lock all doors.
- Please leave us a 5-star review! Air BNB, VRBO and all booking platforms view anything under 5 stars as bad and it hurts us in the rankings. We would greatly appreciate a 5 star review and any constructive feedback to be sent to us in the private notes or via message. We leave ALL of our guests 5 star reviews to help you with future stays as well unless you break the house rules.
- Lastly, save our listing in Airbnb or VRBO so you can come see us again or share it with friends. Check out our other listings in our host profile too! Safe Travels!
We own and manage several properties, so bookmark our site! LazyHretreats.com. We have properties in Port Aransas TX, New Braunfels TX, Fredericksburg TX, and Cabins in the Tennessee Smoky Mountains!
Best Regards!
Scriven and Marilyn | Lazy H Retreats