Helene Haus Manual

 

Location, getting settled, helpful information: 

Address: 206 Woodcrest, Fredericksburg, TX 78624 - Maps will get you there fine. From Main Street on the NW end of town, take Cherry St headed North ( Right on to Cherry from main if you are headed NW). Travel .1 Miles and turn left onto Austin St, then .2 miles and turn right on woodcrest. The Green house with a metal roof is 200 feet up the street on the left! 

Your Door Code is unique to your stay- It is sent within 24 hours of your arrival and will expire at the checkout date and time of your reservation. The door code will work on the front door AND the side door from the driveway for the duration of your stay. The guest house stays locked and is not included in the rental.

Accessibility and Parking - There is plenty of private parking on our crushed granite driveway for multiple cars 

Check in/ out times- Double check your reservation dates! Check in is 4pm and check out is 11 am. No early check in or late check out unless agreed upon in advance! 

About the home: 

ABSOLUTELY NO SMOKING IN THE HOME| NO PETS ALLOWED

NO FIREWORKS ANYWHERE ON THE PROPERTY 

Upon arrival, please take a few moments to look around the property and double check that everything is working properly, nothing is broken, or needs attention. If anything seems out of place, broken, etc… Please notify us immediately so we can document it or send maintenance. 

CONTACT- Preferred method of contact is to message us via your booking platform app (AirBnB or VRBO)- we are typically very responsive and can get back to you in a reasonable timeframe. If the matter is more urgent please go in the following order: 

 

Lazy H Retreats- 830-308-7202 | Chelsea- 432-302-1671

WIFI- Network: Helene Haus| Password: 5starreview!

 

○ Keurig Coffee Pods & Coffee Grounds, Cream & Sugar, Laundry Pods, Dishwasher Pods, Toilet Paper, Paper Towels, Trash Bags 

○ Zip lock bags, foil, cooking oil, seasonings (these type of items tend to get accidentally packed away when guests leave so it is hard to guarantee we will have stock but we certainly try! 


Hospital- Hill Country Memorial - 1020 S State Hwy 16, Fredericksburg, TX 78624 Police (non emergency)- 830-997-7585 | Fire Dept (non emergency) 830-997-5603 

 

Check out instructions- Follow these simple instructions to guarantee a 5 star guest review! 

Check out is 11 am unless otherwise discussed and arranged in advance. Keep in mind your door code is set to expire shortly after checkout time and the cleaning crew works in a tight window so we ask that you be mindful of the checkout time and communicate with us should there be any hindrance to making it out on time. 

By Renting our property you agree to the rental agreement provided. This agreement is sent to you for signing via email upon booking our property.

Best Regards! 

Lazy H Retreats