Das River Haven – House Manual

Welcome to Das River Haven

Address

Waterwheel Condominiums | 730 E Mather St, New Braunfels, TX 78130- Unit i-201 maps should get you here with no issues. It is the only large condo complex on Mather and is easy to find.

Accessibility and Parking

IMPORTANT You are allotted 2 parking passes. We have one labeled spot near the base of the stairs (I-201), and you will be allotted ONE other parking pass for any non-labeled spot. You MUST display the parking passes on both vehicles during your stay or security MAY HAVE YOU TOWED. If you have additional vehicles they can park on the street along the complex side, just obey any signs. The unit is on the second floor, and there is an elevator to the left of the parking spot.

Door Code

Your Door Code is unique to your stay- It is sent within 24 hours of your arrival and will expire at the checkout date and time of your reservation.

Check in Reminders

Wristbands are required during your stay, as during peak season there is full time security on the grounds, so always wear them if you plan to enjoy the condo amenities. It is important that you communicate exactly how many guests are coming on your booking for the correct wristband count to be left for you.

Contact

Preferred method of contact is to message us via your booking platform app (AirBnB or VRBO)- we are typically very responsive and can get back to you in a reasonable time-frame. If the matter is more urgent or you booked directly, please call/ text our office: Lazy H Retreats Office- 830-308-7202

General & Supplies

We supply- all linens, towels, blankets, pillows, etc. We also do our best to keep the cabin stocked with hand soap, body wash and conditioner We leave limited supply to get you started, but you may want extra: Laundry Pods, Dishwasher Pods, Toilet Paper, Paper Towels, Trash Bags We DO NOT supply: Coffee filters (standard), coffee grounds or K cups. tea, foil, zip locks, spices, cooking oils, paper plates, plasticware, charcoal, lighter fluid, fire wood

Trash

There are 2 large trash dumpsters in the parking lot at the complex.

Wifi

Network: Bliss Condo | Password: riverhaven!

Kitchen

If you plan on cooking we have all the appliances and utensils you will need for cooking and serving, including utensils for BBQ pits in the shared park. Bring your own Charcoal and lighter fluid. There is en electric grill on the balcony available for use, but please clean it thoroughly if you use it. The refrigerator has filtered water and an icemaker.

Basic Housekeeping

If you need to do some minor cleaning during your stay- we try to keep some of the basic supplies under the sink, and a broom and Swiffer next to the washer and dryer. There is also a vacuum cleaner in the closet.

Decors

Some of the paintings and drawings in the condo were done by Scriven’s cousins, who are talented artists! There are also some great historical pictures of New Braunfels along the hall- including one of the original Wursthalle before it burned down in 2019 and was rebuilt. The German sign above the door- “Ist Das Leben Schon” means “isn’t life wonderful”, or “isn’t life beautiful.”

TVs

Living room is a Smart TV with Roku, most of the streaming apps, and Spectrum Cable. Back bedroom has Roku smart apps and basic cable and the front bedroom is Roku smart TV for streaming.

Operating living room TV- use the small Roku remote as the main remote. Feel free to login to your personal accounts for Netflix, Amazon, Music Apps, etc on the TV but remember to sign out when you leave. If you would like to watch cable, select the Cable Box “App” (NOT Live TV) with the roku remote and then switch to the spectrum remote. Volume is on the right side of the roku remote. (If the cable box remote is not responding, after you select Cable Box and the TV is on, with the spectrum remote- Press and hold the Blue menu button and the “3” at the same time until it blinks red several times, about 5 seconds, and it should work!).

Pool

Note about the Heated POOL in Winter months:

The Pool is programmed to stay around 90 degrees in the winter. If it gets extremely cold outside (in to the 40s and below) The heater may not be able to keep the temperature up and the pool heater may shut off. Please note that it is not a hot tub and will not maintain a comfortable temperature on really cold days. If the pool heater shuts off due to extreme cold, It may take up to 2 days for the pool to come back up to 90 degrees because of the amount of water that has to heat back up. If for any reason the pool seems like it needs attention, please message us.